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Feature #174

closed

Feature #156: Ticket Management

Feature #165: SLA Dashboard

UI to configure SLA for each ticket type

Added by Rohit Maharjan 5 months ago. Updated 3 days ago.

Status:
Done
Priority:
Medium
Assignee:
Subhash Yadav
Start date:
10/17/2025
Due date:
10/17/2025
% Done:

100%

Estimated time:
8:00 h
Pricing:
Cost
Owner:
SORN Sokvong; KONG Sophorn

Related issues 1 (0 open — 1 closed)

Blocked by Feature #173: Configure SLA for each ticket typeDoneNabin Maharjan10/16/202510/16/2025

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 #1

Updated by Aayush Basnet 5 months ago

  • Blocked by Feature #173: Configure SLA for each ticket type added
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 #2

Updated by Rohit Maharjan 3 months ago

  • Due date changed from 09/26/2025 to 09/08/2025
  • Start date changed from 09/25/2025 to 09/05/2025
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 #3

Updated by Rohit Maharjan 3 months ago

  • Due date changed from 09/08/2025 to 10/17/2025
  • Start date changed from 09/05/2025 to 10/17/2025
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 #4

Updated by Rohit Maharjan 4 days ago

  • Status changed from Todo to In Progress
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 #5

Updated by Rohit Maharjan 3 days ago

  • Status changed from In Progress to Done
  • % Done changed from 0 to 100
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