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Feature #172

closed

Feature #156: Ticket Management

Feature #165: SLA Dashboard

Show SLA countdown timer in ticket detail and ticket dashboard (Start timer after ticket created )

Added by Rohit Maharjan 5 months ago. Updated 3 days ago.

Status:
Done
Priority:
Medium
Assignee:
Subhash Yadav
Start date:
10/15/2025
Due date:
10/15/2025
% Done:

100%

Estimated time:
8:00 h
Pricing:
Cost
Owner:
SORN Sokvong; KONG Sophorn

Related issues 3 (0 open — 3 closed)

Blocked by Feature #169: UI to integrate report and report exportDoneSubhash Yadav10/15/202510/17/2025

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Blocks Feature #173: Configure SLA for each ticket typeDoneNabin Maharjan10/16/202510/16/2025

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Blocked by Feature #166: API to get SLA report based on filters and for dashboardDoneNabin Maharjan10/09/202510/13/2025

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